ROCKPORT — Maine Water announced that its business office at 855 Rockland Street (Route 17) in Rockport will close to customers at the end of the day on Sept 5. The closing is part of a plan announced in April that allows the company to consolidate its customer service and other business functions in a single location.

Customers will continue to be able to reach customer service team at 800-287-1643 or 207-282-1543 and can make payments online 24 hours a day at www.mainewater.com, or at  Hannaford’s in Camden and Rockland, and any Bangor Savings location.  

According to Maine Water President Judy Wallingford, the move delivers on Maine Water’s commitment to share personnel, systems and resources for all of its Maine operations to provide high quality water and world-class customer service to families and communities across the state as efficiently as possible.

In a press release, Wallingford said: “The merger of the Biddeford and Saco Water into Maine Water earlier this year created an opportunity for the company to consolidate our Rockport business office with those same functions in Biddeford and Saco. This move puts our statewide customer service, technical, engineering, administrative, and financial personnel in a location near most of our Maine customers. Further, it allows our key people to all work together in a single location, with ready access to information and systems."

The 855 Rockland Street location will continue to be an operations center for our team which serves our Midcoast water systems and runs our water quality laboratory. The lab will remain open with all the current services available, including private well testing. Water sample bottles can still be picked up and dropped off at the Mirror Lake location.